Exchanges and order issues
Exchanges are possible. Contact Thrift Wallet Pk with your order number and item details before sending an item back. We will confirm eligibility, available replacement options, any delivery charges and the return instructions for your case.
Brand-new jerseys
Check your size, sleeve length and selected player/name option carefully before ordering. Keep the jersey unworn and unwashed while contacting us about an exchange. If you are requesting a custom option, confirm its exchange terms with us before ordering.
Thrifted jerseys
Thrifted items are pre-owned and may show disclosed signs of wear. Inspect the photographs, measurements and condition before purchasing. Replacement options depend on stock, and the same thrifted piece may not be available again.
Incorrect or damaged items
Contact us promptly after delivery if you receive an incorrect item or discover an issue that was not described. Include clear photographs of the item, packaging and order details so we can review it.
Contact us to confirm the applicable exchange window and any refund or change-of-mind request. Do not dispatch a return without our confirmation.